Kaspersky to Honour Valid Licences for Time and Tiny ...

Kaspersky Lab confirmed today that it will still honour valid licences from Granville Technology´s customers, despite being owed money by the troubled computer manufacturer.

Customers of Granville Technology, which includes the brands Tiny and Time, with valid licences will continue to receive anti-virus updates, support and product upgrades consistent with their licence agreement. In addition, when their current licence expires customers will still be able to receive their renewal discount of 30% by visiting the Kaspersky Lab website.

Svetlana Ivanova, Managing Director of Kaspersky Lab UK comments, ˝We feel very sorry for customers caught up by the consequences of Granville Technology going into administration and want to reassure them that we will continue to support anyone with a valid licence, even though Kaspersky Lab may not have received payment for that licence. Customer service has always been a priority for Kaspersky Lab and it would be a shame for security conscious users who had a year´s licence for Kaspersky Anti-Virus included in the price of their PC to be left without protection through no fault of their own.˝

An original equipment manufacturer licence agreement had been in place since 2003 which enabled Granville Technology to pre-install Kaspersky Anti-Virus and/or Kaspersky Anti-Hacker with a one year licence.

Any customers wanting to contact Kaspersky Lab with regards to their licence can call 0870 0113461 or email info@kasperskylab.co.uk.

The helpline number for all other enquiries related to Granville Technology is 0870 381 7097.

Source: Kaspersky Labs official site
www.kaspersky.com

2005-08-04 12:54

Back

IT News: